PANDIT DEENDAYAL UPADHYAYA NATIONAL ACADEMY OF SOCIAL SECURITY (PDUNASS)

Employees' Provident Fund Organisation

Ministry of Labour & Employment, Government of India

VISION & MISSION

EPFO Employees’ Organisations adopt resolution on Service Delivery Ethics

MISSION

  • To provide training in Social Security issues to Employees' Provident Fund Organisation and other stakeholders in Social Security Sector in India & other countries in Asia-Pacific & Africa.
  • To Develop in-house capabilities of Social Security Organisation in India and other countries in Asia - Pacific & Africa in implementing, administering and evaluating Social Security policies, products and systems.
  • To conduct research on all facets of Social Security including micro and macro level policy and implementation issues.
  • To be a world class center for capacity building, Research and Publications in Social Security and network with similarly placed major centers of the world.

 

VISION

  • Universal Social Secuirty coverage on mandatory basis by way of Provident Fund, Pension and life insurance for all workers of the country;
  • Online services for all EPFO benefits with state-of-the-art technology and best service delivery practices;
  • Implmentation of policies for a benefit structure with adequate support level of social security.

 

UNIVERSAL SOCIAL SECURITY COVERAGE ON MANDATORY BASIS BY WAY OF PROVIDENT FUND, PENSION AND LIFE INSURANCE FOR ALL WORKERS OF THE COUNTRY
TIME FRAME STRATEGY
2017-19 Amendment to the EPF & MP Act, 1952 and re-alignment of the schemes to remove coverage threshold restrictions as well as the restrictions on wage ceiling and coverage span (industry and establishment classes) in graded steps.
2017-24 Develop organizational capacities and infrastructure for ensuring registration of all workers and employees.
2017-20 Putting in place IT based mechanisms, structures and processes for making available an accessible, convenient and hassle free modes for making contributions by employers.
TIME FRAME ACTION PLAN
2017-19 Incorporate provisions in the EPF & MP Act, 1952 and the schemes framed under it to allow membership to all employed workers through amendments to the clauses on coverage span and membership threshold.
2017-19 Enter into strategic alliance / partnership with banks, post offices and other local agencies for collection of contributions, payment of benefits and point of presence services like issue of statement of accounts slips for members, acceptance of claims, etc.
2017 (Ongoing) Organize sustained awareness campaigns through various media, workshops, seminars and camps among workers and citizens as well as employers and educating them on the benefits of the social security schemes and the rights and obligations of each stakeholder.

 

ONLINE SERVICES FOR ALL EPFO BENEFITS WITH STATE-OF-THE-ART TECHNOLOGY AND BEST SERVICE DELIVERY PRACTICES
TIME FRAME STRATEGY
2017-18 Planning and implementation of information resources enabling enterprise capabilities for service delivery information sharing data security to make the benefits easily accessible to the common worker.
2017-20 Plan, develop and test integrated online service portal for all EPFO benefits and services for all stakeholders.
2017-21 Use of advanced business intelligence and analytics tools that will aid decisions making and problem-solving.
2017 (ongoing) Develop prudent investment strategies that would maximize the long term returns while ensuring reasonableness of the risks and reduce the anticipated burden on the budget funding requirements.
2017-24 Improving the cost effectiveness and quality of the service delivery process and strengthening program integrity.
TIME FRAME ACTION PLAN
2017-19 Implement online services through e-Sewa Kendras, internet Centers and mobile applications.
2017-20 Implement integrated service portal for all EPFO benefits and services
2017-18 Consolidate the existing systems and data for centralized service delivery.
2017 (ongoing) Implement the mechanisms necessary to make the investments of funds under the new investment strategies and guidelines.
2017 (ongoing) Build synergies with systems with other departments for information sharing.
2017 (ongoing) Training and re-skill EPFO employees for ensuring world quality series delivery.

 

IMPLEMENTATION OF POLICIES FOR A BENEFIT STRUCTURE WITH ADEQUATE SUPPORT LEVEL OF SOCIAL SECURITY
TIME FRAME STRATEGY
2017-22 Develop policies and bring amendments to the EPF & MP Act, 1952 and the schemes framed thereunder for an adequate level of social security benefits.
2017-22 Develop policies for an average base minimum benefit which is adequate for the post retirement needs of a family of two. This base minimum benefit would be more in favour of lower paid workers. The benefits will be indexed to grow with the national average wage/inflation index and the long term budget funding that would be required to support the initiative would be worked out.
2017-19 Study, compare and evaluate the social security structures and benefits of other countries, especially developed nations and assimilate the best practices and provisions into the policies for benefit structure in terms of adequacy of benefits and means for neutralizing the effects of cost inflation the benefits.
2017 (ongoing) Develop a continuous engagement strategy with stakeholders to anticipate and meet expectations and service standards.
TIME FRAME ACTION PLAN
2017-19 Hold workshops, seminars and conferences with workers associations, union and NGOs for collecting and assimilating the ideas, thoughts, aspirations and needs of the weaker section of workers.
2018-20 Develop and promulgate actuarially certified and financially sustainable policies to achieve the objective of an adequate minimum support level of social security benefits and an inflation indexed social security benefit adequate for two persons.
2017-19 Detail the long-term financial / budgetary support from the Government and to secure the necessary approval for the same.